Healthcare Support

NHS Greater Glasgow and Clyde (NHSGGC)

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Job Description

Patients are male and female in single bedded rooms within either Rheumatology or Cardiology. 

Rheumatology is a multidisciplinary branch of medicine that deals with the investigation, diagnosis and management of patients with arthritis and other musculoskeletal conditions.

Cardiology is a branch of medicine dealing with disorders of the heart as well as parts of the circulatory system. The field includes medical diagnosis and treatment of congenital heart defects, coronary artery disease, heart failure, valvular heart disease and electrophysiology

Some of the main tasks will include:

Entry Requirements

3 subjects at National 4 including English

This job requires someone who can help us to deliver a high standard of care to our patients. The patients we care for are unwell, vulnerable and are sometimes very upset and anxious. Many of them are confused and agitated.

This means that good interpersonal and communication skills, and a caring manner, are essential.   

We need healthcare support workers who can be sensitive to the needs of the patients and maintain an empathetic manner while doing the job – even when it is very busy and there are lots of demands on your time. At the same time we need someone who can work efficiently in a busy environment and has the ability to prioritise workload.

Patience, a caring disposition and the ability to work as part of a team are essential for this role. We place a lot of importance upon meeting the needs of our patients in a respectful, dignified and professional manner and so we are expecting that the successful applicant has an awareness of this and the desire and ability to deliver patient care in this way.


During the MA programme you will be working towards achieving a SVQ 2 in Healthcare Support (clinical).

All candidates who successfully complete all elements of the NHS Greater Glasgow and Clyde Modern Apprenticeship Programme are guaranteed permanent employment.

Qualifications Achieved

Healthcare Support (Clinical) SVQ Level 2 (SCQF Level 6)