This programme covers the following areas:
You will be based within a parts department, involved in giving customer advice, ordering required parts, components or accessories and updating computer systems.
You will learn basic motor vehicle technology will be a part of the course as well as telephone and sales techniques.
You must have or expect to gain National 4 or above in English, Maths and either a business or IT subject or equivalent qualification.
It is essential that you are literate, numerate, reliable and keen to learn.
Apprentices will gain experience in all operating systems within their own parts department and will have the opportunity to put the theory learnt on the course into practice within their own facility. Customer facing and parts identification units will be undertaken, ensuring apprentices will be able to meet and exceed their organisation's customer expectations.
Vehicle Parts Operations SVQ Level 3
Cumbernauld - 1