Reaching your potential in Scotland

Start Date: Recruiting All Year Round
You must apply before: 31/10/2010

The Job
Employer led - all travel companies in Scotland.
You will be dealing with the public both face-to-face and over the telephone, providing information, and booking travel and ancillary services (eg insurance, car hire, hotels, accommodation).

Training
Most of the training is given on-the-job, and through structured self-study. Off-the-job training takes place at training centres in Glasgow and Edinburgh, together with conferences held in England as part of the programme. Assessment takes place in the workplace using electronic evidence collection and paperless portfolios.

Qualification Achieved
Customer Service level 2 - Communication at Intermediate 2, Numeracy at Intermediate 1, ICT at Intermediate 1, Problem Solving at Intermediate 1, Working With Others at Intermediate 2
Travel Services: leisure, business level 3 - Communication at Intermediate 2, Numeracy at Intermediate 1, ICT at Access 3, Problem Solving at Intermediate 2, Working With Others at Intermediate 1
Travel Services: leisure, business, call centre level 2 - Communication at Intermediate 2, Numeracy at Intermediate 1, ICT at Access 3, Problem Solving at Intermediate 2, Working With Others at Intermediate 1
Travel Services: supervising level 3 - Communication at Intermediate 2, Numeracy at Intermediate 1, ICT at Access 3, Problem Solving at Intermediate 2, Working With Others at Intermediate 1
Travel Services: tour operations - head office level 2 - Communication at Intermediate 2, Numeracy at Intermediate 1, ICT at Access 3, Problem Solving at Intermediate 2, Working With Others at Intermediate 1
Travel Services: tour operations - head office level 3 - Communication at Intermediate 2, Numeracy at Intermediate 1, ICT at Access 3, Problem Solving at Intermediate 2, Working With Others at Intermediate 1
Business and Administration Level 2 - Communication at Intermediate 1, Numeracy at Intermediate 1, ICT at Intermediate 1, Problem Solving at Intermediate 1, Working With Others at Intermediate 1

Wage Scales
Wage scales are unknown.

Location

* The number of vacancies are unknown