Cities, food, football, golf, mountains, rugby, sea, skiing, wildlife – Scotland has a lot to offer visitors. They all depend on the quality of service they get from the people working in the hospitality, catering, tourism and cleaning industries. These industries provide visitors – whether they are on holiday or on business – with
- accommodation
- food
- visitor attractions and recreational activities
The size of the workforce in Scotland fell in 2008, but is expected to grow by over 7% by 2017.
The industry needs people who are
- friendly
- outgoing
- helpful
- well organised
- willing to work hard and sometimes do long hours
- willing to go the extra mile to make people feel welcome.